Privacy Policy

Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase on linalumiere.com (the "Site").

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect details about the web pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We refer to this automatically collected data as "Device Information."

Methods of Collection:
Cookies: Small data files stored on your device or computer, often containing an anonymous unique identifier. For more information about cookies and disabling them, visit All About Cookies.
Log Files: These track actions on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: These electronic files gather information about your interaction with the Site.
When you make a purchase or attempt to make a purchase on the Site, we also collect specific information from you, including your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, it includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect to:

Process and fulfill orders, including handling payment, arranging shipping, and providing order confirmations or invoices.
Communicate with you regarding your order or related inquiries.
Screen for potential risks or fraud.
Send promotional content or advertisements if aligned with your stated preferences.
We use Device Information to:

Identify potential risks or fraudulent activity (specifically your IP address).
Improve and optimize the Site by analyzing browsing behavior and assessing marketing campaign performance.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above:

Shopify: Our e-commerce platform. Learn more about how Shopify uses your data here.
Google Analytics: Helps us understand how visitors interact with the Site. Learn more here and opt-out here.
We may also share your Personal Information to comply with applicable laws, respond to legal requests (e.g., subpoenas or warrants), or protect our rights.

BEHAVIORAL TARGETED ADVERTISING
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising and how it works, visit Network Advertising Initiative.

To opt-out of targeted advertising:

Facebook: Settings
Google: Settings
Bing: Settings
You can also opt-out by visiting the Digital Advertising Alliance Opt-Out Portal.

DO NOT TRACK
Please note that we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to:

Access the Personal Information we hold about you.
Request corrections, updates, or deletions of your Personal Information. To exercise these rights, contact us using the details below.
Please note, we process your information to fulfill contracts (e.g., if you place an order through the Site) or to pursue legitimate business interests. Additionally, your data may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION
We retain your Order Information for our records unless you request its deletion.

CHANGES
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

MINORS
The Site is not intended for individuals under 16 years of age.

CONTACT US
For more information about this Privacy Policy or if you have questions or complaints, contact us at hello@mylinalumiere.com.

RESPONSIBILITY AND WARRANTIES
The supplier is responsible for the materials and products provided to end customers.
If end customers encounter issues with their products that the seller’s after-sales service cannot resolve, the supplier will offer further assistance.
The supplier guarantees that all delivered goods do not infringe on intellectual property, copyrights, or trademarks. For patented products, the supplier ensures they hold the proper licenses to sell the goods.
The supplier is not liable for the success of the seller's website or online store.

LIMITATIONS OF LIABILITY
General Disclaimer: Lina Lumière and its suppliers are not responsible for damages resulting from the misuse, improper handling, or failure to follow instructions for our products.
Indirect Damages: We are not liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, data, or goodwill.
Product Issues: While we ensure the highest standards for our products, any claims related to performance, efficacy, or suitability for individual circumstances are handled on a case-by-case basis. Results may vary for each customer.
THIRD-PARTY LINKS AND TOOLS
The Site may include links to third-party websites or services not controlled by Lina Lumière. We are not responsible for the content, privacy practices, or terms of use of these third-party websites. Use these links at your discretion.

GOVERNING LAW
This Privacy Policy and all transactions are governed by the laws of Belgium, unless otherwise specified by mandatory local laws. Any disputes arising from this policy or the use of our services will be resolved under Belgian jurisdiction.

DISPUTE RESOLUTION
For disputes that cannot be resolved amicably, we offer the option of binding arbitration under the rules of the Belgian Arbitration and Mediation Center. By using the Site, you agree to waive the right to participate in class-action lawsuits and instead resolve disputes individually.

CUSTOMER SUPPORT
For assistance with your order, product inquiries, or further clarification regarding this policy, please contact us at hello@mylinalumiere.com. Our customer support team will aim to respond within 48 hours.

We are committed to maintaining transparency and trust. If you have any concerns about your privacy, we are here to address them promptly and professionally.

FINAL PROVISIONS
Amendments to the Policy
Lina Lumière reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the "Last Updated" date will be revised. Significant changes to the policy may be communicated through additional notices, such as email or banners on the Site. Continued use of the Site after updates constitutes acceptance of the modified Privacy Policy.

Severability
If any part of this Privacy Policy is deemed invalid, unlawful, or unenforceable, that portion will be interpreted to reflect the original intent, and the remaining provisions will remain fully enforceable.

Entire Agreement
This Privacy Policy, along with our Terms and Conditions and any other policies referenced herein, constitutes the entire agreement between you and Lina Lumière regarding the collection and processing of your personal information. It supersedes any prior agreements or communications.

Thank you for trusting Lina Lumière with your personal information.
We value your privacy and are dedicated to safeguarding your data. For further information, questions, or concerns, please reach out to us via hello@mylinalumiere.com.